Frequently Asked Questions & Statement of Faith

OUR FAQs

The Bible is God’s unique revelation to people. It is the
inspired, infallible Word of God, and the supreme and final
authority on all matters upon which it teaches. No other
writings are vested with such divine authority. (II Timothy
3:16-17, II Peter 1:20-21)

• There is only one God, creator of heaven and earth, who
exists eternally as three persons – Father, Son, and Holy
Spirit, each fully God yet each personally distinct from the
other. (Deuteronomy 6:4, Isaiah 48:12-16, II Corinthians
13:14)

• All people are created in God’s image and matter deeply
to Him. Central to the message of the Bible is that God
loves people, and invites them to live in communion with
Himself and in community with each other. (Genesis 1:26-
27, John 3:16, Acts 2:37-47)

• Apart from Jesus Christ, all people are spiritually lost and,
because of sin, deserve the judgment of God. However,
God gives salvation and eternal life to anyone who trusts
in Jesus Christ and in His sacrifice on his or her behalf.
Salvation cannot be earned through personal goodness or
human effort. It is a gift that must be received by humble
repentance and faith in Christ and His finished work on
the cross. (Isaiah 59:2, Romans 3:9-23, Ephesians 2:8-9, John
1:12)

• Jesus Christ, second Person of the Trinity, was born of the
Virgin Mary, lived a sinless human life, willingly took upon
Himself all of our sins, died and rose again bodily, and is
at the right hand of the Father as our advocate and
mediator. Some day, He will return to consummate history
and to fulfill the eternal plan of God. (John 1:1-2, 14, 18,
Luke 1:35, I John 2:1-2, Colossians 3:1, Hebrews 1:3, 7:25,
9:24)

The Holy Spirit, third Person of the Trinity, convicts the
world of sin and draws people to Christ. He also indwells
all believers. He is available to empower them to lead
Christ-like lives, and gives them spiritual gifts with which
to serve the church and reach out to a lost and needy
world. (John 16:7-15, Romans 8:9, I Corinthians 12:12-14,
Ephesians 1:13-14, 5:18, I Peter 4:10)


• Death seals the eternal destiny of each person. At the
final judgment, unbelievers will be separated from God
into condemnation. Believers will be received into God’s
loving presence and rewarded for their faithfulness to Him
in this life. (Hebrews 9:27, II Corinthians 5:8, II Thessalonians
1:7-9, Revelation 20:11-15)


• All believers are members of the body of Christ, the one
true church universal. Spiritual unity is to be expressed
among Christians by acceptance and love of one another
across ethnic, cultural, socio-economic, national,
generational, gender, and denominational lines.
(I Corinthians 12:12-14, Ephesians 1:22-23, John 17:17-23,
Ephesians 4:1-6)

YOU ARE A CHARITY....ARE FLIGHTS FREE?

We freely donate all our professional services (pilots, medical staff, and medical supplies) allowing us to serve families at about 1/3 of the average cost of other air medical transport services.
However, the cost for fuel, maintenance, and insurance for the aircraft is a necessary expense for Grace on Wings to operate.

If you have any questions about patient or family costs, please call us at (877) 754-7223.

IS GRACE ON WINGS LICENSED AND INSURED?

Yes, we are fully licensed and insured. We are certified by the FAA as an air ambulance under 14CFR Part 135.

CAN GRACE ON WINGS BILL MY INSURANCE?

While not a guarantee of payment, we can request preauthorization and submit a claim to insurance companies and government insurance programs for air medical transport. Air Ambulance Services are very costly, however, if Insurance does pay the full amount that we bill, we will return the family payment up to the amount (but not more than the payment made) given prior to the flight (excluding; ground transportation cost, i.e “Ground Ambulance”).  (Any amount given above the cost  the family made, will go towards costs of aircraft maintenance which allows us to continue to serve other families across the nation.  

 

(WE DO NOT BALANCE-BILL YOU FOR ANY AMOUNT INSURANCE DOES NOT PAY, i.e “you owe”)

· Aetna

· Blue Cross Blue Shield (BCBS) Plans which including Anthem, FEP (Federal Employees Program), HCSC, and Premera.

· Cigna

· Government Employees Health Associate (GEHA)

· Humana

· Medicare

· Medicaid

· Tricare

· United Healthcare

WHERE DOES GRACE ON WINGS FLY ?

We are currently flying ONLY throughout the continental United States.

WHAT TYPE OF AIRCRAFT DOES GRACE ON WINGS FLY?

We use a Mitsubishi MU-2 which is customized for air ambulance transports.

WHAT TYPE OF CREW DOES GRACE ON WINGS PROVIDE?

The crew consists of at least two medical personnel. Each flight is carefully reviewed by our Medical Director and staffing is tailored to the needs of the patient. A typical flight will have a Critical Care Nurse with a Respiratory Therapist or Paramedic.

WHAT EQUIPMENT AND MEDICATIONS ARE ONBOARD THE AIRCRAFT?

We have a custom-made stretcher, Impact portable ventilator, Zoll cardiac monitor/defibrillator, suction, oxygen, advanced airway equipment, IV’s and ACLS medications.

DO YOU PROVIDE "BEDSIDE TO BEDSIDE" SERVICE?

Yes. Our medical crews evaluate the patient in the discharging facility prior to transport and care for the patient until the staff at the receiving facility assumes care.

CAN A LOVED ON ACCOMPANY THE PATIENT?

Normally, one or two family members may accompany the patient. However, the Medical Director may disapprove such a request in the interest of patient or crew safety.

HOW MUCH LUGGANGE CAN PATIENTS AND PASSENGERS TAKE ON BOARD?

There is room for no more than two small carry-on sized bags.

HOW LONG DOES IT TAKE TO COORDINATE AND SCHEDULE A FLIGHT?

Flight requests will be coordinated and scheduled as quickly as possible while taking all measures to insure patient and crew safety. Our Missions Coordinator will work closely with the patient’s family, the hospital Case Manager, and the medical staff to meet your needs.

WHAT MAKES GRACE ON WINGS UNIQUE?

The goal of our ministry is not to maximize our profit, but to provide high-quality medical care while also addressing the spiritual needs of our patients and their loved ones.

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Grace On Wings is a non-profit public charity organization under IRS code 501(c)(3) that provides charity air ambulance services within the United States and is based out of the Indianapolis International Airport.

Grace On Wings is a member of The Air Medical Physician Association (AMPA), The Association of Air Medical Services (AAMS), and The National Business Aviation Association (NBAA).

Grace on Wings is certified by the Emergency Medical Services (EMS) commission.

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P.O. Box 42788

Indianapolis, IN 46242

info@graceonwings.org

877-754-7223

317.248.0910